Both having had extensive experience in the outdoors industry, Chris and Kirsty set about building a business committed to understanding the needs of clients, creating great value, quality solutions and managing builds in the most efficient way possible. They were also passionate about offering friendly and reliable service as well as building trust and rapport with all those they work with.
Since our inception, the team at Eastern Hills Outdoors has continued to build on our strong reputation for creating the highest quality solutions at competitive prices, as well as providing outstanding customer service. As a company, our down to earth approach and family values have made us the outdoor home improvement supplier of choice among thousands of home, business and rural property owners.
Both having worked independently in the industry for many years, Chris and Kirsty felt their combined skills and experience made them uniquely placed to offer clients a more efficient, reliable and cost-effective option for their outdoor home improvement requirements. They established Eastern Hills Outdoors in 2008, working part time from home and continuing to build for other businesses whilst they began to grow the business. In the early days, Chris was focused on sales, deliveries and building whilst Kirsty took care of the accounts and general administration. As demand for their services steadily grew, they soon identified the need to expand their business in order to give them greater control over the fabrication side of building patios, sheds, carports and garages for their clients.
In 2015, Eastern Hills Outdoors was relocated from Chris and Kirsty’s home base to a workshop in Midland. A dedicated fabricator was employed which gave us the opportunity to offer clients a greater level of customisation for their patios, sheds, carports and garages. Early in 2016, Eastern Hills Outdoors welcomed an Account Manager who was responsible for sales as well as liaising with existing clients and helping ensure they were kept fully informed throughout the fabrication and build process.
With demand for our customised patios, sheds, carports and garages continuing to expand across Perth and WA, early in 2016, Eastern Hills Outdoors appointed a Workshop Assistant who also acted as a Delivery Driver. We also employed a full time Receptionist which freed up more of Kirsty’s time to focus on refining our processes and ensuring every job was efficiently managed.
With a strong focus on creating solutions that seamlessly blend with our client’s properties, late in 2016 we made the decision to bring on a full time Draftsperson. Leigh brought with him considerable experience designing a vast array of residential and commercial structures including patios, carports, sheds, garages, home extensions and new builds. Having our own Draftsperson in-house has not only enabled us to offer our clients a greater level of customisation but has also afforded us to opportunity to assist clients with the design of any other home improvement elements they are undertaking in conjunction with their new patio or outdoor space. This not only facilitates creation of more cohesive design solutions overall but also saves our clients the time and money associated with employing multiple designers for their project.
With the addition of a new Office Assistant early in 2017, Eastern Hills Outdoors expanded to the property next door to our existing Midland workshop. We also created our Display Village which showcases a selection of the many styles of patios, sheds, carports and garages we create. The Display Village, which is right next door to Bunnings, gives clients an opportunity to view our products in person and gain insights into the types of design features that might work well for their own properties. We also have hundreds of images available to view and we work closely with clients to customise solutions designed to blend seamlessly with their existing outdoor space.
With a constant focus on building customised solutions for our clients, early in 2018 Eastern Hills Outdoors opened our Fabrication Division. This division gives us even greater control over the complete design, manufacture and building process, ensuring all elements of the solutions we create for our clients meet our high standards. In our Fabrication Division, we manufacture of variety of components, from simple brackets all the way through to complete patio trusses, sign frames and light boxes.